Marine Jobs

Marine Service & Parts Manager

Surf Coast Marine
Gold Coast, Queensland (QLD), Australia (on-site)
10 days ago

Description

The Surf Coast Marine team have been servicing the boating industry for over 30 years. We are a friendly fun-loving professional team who value our staff and pride ourselves on providing the best customer experience around. As part of the Hinterland Group we draw on a vast array of resources available to us.

We are looking for a Marine Service/Parts Manager to join our team. You will be responsible for the day to day running of the service and parts department and working closely with the GM to maintain profitability of the business.

  • Roles and Responsibilities:

    • Be first point of contact with customers to quickly access their service needs
    • Provide exceptional Customer Service to our clients for both servicing and parts supply.
    • Accurately estimate and keep customers up to date with service costs and repairs.
    • Manage the service department schedule 
    • Managing Servicing & Warranty processes & procedures
    • Responsible for receiving service calls, emails and communications from clients and processing them promptly
    • Liaise with marine technicians and contractors to resolve issues as required
    • Manage parts inventory 


Requirements

Requirements of the position include the following: 

  • Demonstrated experience in managing a service centre and maintenance business
  • Demonstrated experience in being able to lead and maintain a highly productive service team of mechanics
  • Some level of mechanical / engine training and qualification
  • Understanding and interpreting of spare parts
  • Ability to multitask and work under pressure
  • Excellent client & personal relationship and communication skills
  • Be proactive, self-motivated and tenacious
  • Be resourceful and seek out solutions to problems
  • Current car and boat license
  • Have a passion for boating and the water

Package includes Base Salary, Fully maintained vehicle and profit share. 

Job Information

  • Job ID: 67878055
  • Workplace Type: On-Site
  • Location:
    Gold Coast, Queensland (QLD), Australia
  • Company Name For Job: Surf Coast Marine
  • Position Title: Marine Service & Parts Manager
  • Job Function: Marine outboard mechanic
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: H.S. Diploma/Equivalent
  • Min Experience: 1-2 Years
  • Salary: 80,000.00 - 85,000.00 Australian Dollars (Yearly Salary)

Please refer to the company's website or job descriptions to learn more about them.

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