The Boat Works
Coomera, The Boat Works, Australia
7 days ago
Job Type
Job Duration
Min Experience
2-3 Years
Min Education
Required Travel
Job Function


Position Overview: 

Primary responsibilities will encompass the safe and efficient navigation for arrivals & departures for our 130 in-water service berths.

Providing a concierge level of service with operational support and safety for all Marina in-water service arrivals and departures.


Key Responsibilities:

  • Safely and efficiently assist vessels with their arrival & departures to our in-water service berths
  • Coordinate all arrival and departure bookings, including payments for the marina in-water service berths.
  • Coordinate all logistics for the provisioning crane pad & refuel dock for our customers, will include coordinating safety measures i.e. spill kits plus liaison and coordination with arrivals parking etc with external contractors.
  • Connect visiting vessels with supplies of electricity, fresh water and sewage pump out services.
  • Conduct regular utilities / meter read checks and audits
  • Physical external work including general cleaning and audits of pedestals and marina walkways and general marina site upkeep.
  • Secure boats in and around the in-water services berths with precision and attention to detail.
  • Adhere rigorously to safety protocols, guidelines and Workplace Health and Safety guidelines.
  • Uphold cleanliness and organisation in the work environment, to maintain our clean marina & superyacht ready marina profile.
  • Working seamlessly with all shipyard and office administrations staff to ensure smooth operations, bookings for arrivals and departures.
  • Use of marina reservation software system i.e. PACSOFT / Excel.
  • Provide a high-level of general marina services for customers of the Marina, Boatyard and Superyacht facility.
  • Providing exceptional customer service/s support with general site information in the office and on the dock.
  • Provide administration tasks and duties via email and telephone for all enquiries in the office and on the dock.
  • Additional support task will include record keeping, general administration and daily logs.
  • OHS accountabilities, monitoring, liaison with marine trade services in and out of the marina including deliveries to the marina, pump out services etc
  • Assist with implementation of key policies and procedures 



  • Advanced boat handling skills including mooring, line retrieval.
  • Prior experience in a marina or boatyard setting is advantageous
  • Good presentation and strong interpersonal skills
  • Flexibility to work the hours needed to meet the demands of the role
  •  Basic computer skills with a marina reservation system would be an advantage i.e. PACSOFT
  • Current drivers and boat operator’s licenses.
  • Demonstrated physical fitness
  • Exceptional teamwork and communication skills
  • Safety-conscious mindset and dedication to following safety protocols
  • Adaptability to work outdoors in various weather conditions
  • A positive can-do attitude and a strong work ethic

Access to excellent facilities including on-site parking, supportive team in a family-owned business.

The opportunity to work within a dynamic working environment makes this role an attractive option for the right person.


Job ID: 73808037
Coomera , Australia

Australia’s cleanest, greenest shipyard & marina facility founded in 1980’s. Operating two-world class marine refit, repair & maintenance facilities (55 acres) with a purpose-built Superyacht Yard featuring Gold Coast’s largest boat hoist at 300 tonnes. Located in the epi-centre of the Gold Coast Marine Precinct allowing ease of access to broader marine services. Service capabilities extend to all aspects of vessel refit, repair, restorations, maintenance, in water service work berths and boat sales. The Boat Works ...

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